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Handling Time

Orders placed after 9:00 AM (US Central Time) will ship the next business day.

Transition Time

• United States: 3-8 business days. Most of our customers receive their packages within a week.
• International: 1-4 weeks

• Free shipping for orders over $75, or just $6.99 flat shipping within the continental U.S.
• $12.99 flat shipping for Hawaii and Alaska.
• International shipping starting at $15.99 calculated based on weight at checkout.

Hassle-Free!

All OhayoPop packages provide tracking and are fully insured. We will handle the insurance claim for you and refund eligible orders in 2 business days.

If you have not received your package but the tracking shows it's delivered , please email our customer service support[at]ohayopop.com as soon as possible.

If your package arrives with noticeable damages from outside, please take a picture/video before opening. A video of opening the box and inspecting the item is highly recommended for faster processing time. Email us if the item is damaged upon inspection.

For more details, please read our return and refund policy.